Privacy Policy

Overview

byBase is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website located at www.bybase.com.au

What Information We Collect

We may collect the following personal information through our website forms:

Full name
Phone number
Email address
Address or service location (if applicable)
Details related to your service or quote request
Any other information you choose to provide

We collect this information only when you voluntarily submit it via our forms.

How We Use Your Information

The personal information we collect is used solely for the purpose of:

Contacting you in response to your enquiry or quote request
Providing you with relevant information or services you request from us

We do not share or sell your information to third parties, unless required by law.

How We Store and Protect Your Information

Your information is stored securely and is protected from misuse, interference, loss, unauthorised access, modification, or disclosure. We take reasonable steps to:

Secure our website and systems
Limit access to your information to authorised personnel only

While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure.

Disclosure of Personal Information

We will not disclose your personal information to any third party unless:

You have given us consent
It is required by law or a legal authority
It is necessary to protect our rights, property, or safety, or that of others

We do not transfer your information outside of Australia.

Accessing and Correcting Your Personal Information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or outdated.

To make a request, please contact us at:

Email: hello@bybase.com.au

Website Analytics and Cookies

Our website may use cookies or analytics tools to improve user experience. These tools may collect anonymised data such as browser type, device, and pages visited. No personally identifiable information is collected via cookies.

You can choose to disable cookies in your browser settings.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or concerns about your privacy, please contact:

Email: hello@bybase.com.au